Who We Are
VonFOX is a privatly owned and operated company located in Virginia,
USA, providing quality products and services to its customers
by direct mail, online stores, publications and other media. The
VonFOX is hosted by VonFOX's servers in Sterling Virginia USA
VonFOX
mailing address is:
45580 Shepard Drive, Unit 12
Sterling, VA 20164-4466
USA
Recognizing Online Visitors
When you visit VonFOX.net, our server automatically recognizes
the address of your Internet Service Provider (ISP) and, in some
cases, your domain name. We cannot identify you individually from
your screen name if you are using America Online or one of the
other major online services. Our server also identifies your browser,
your browser version, the operating system you are using, the
pages you visit in the VonFOX and the Uniform Resource Locator
(URL) of where you were on the Internet if you clicked a link
to www.VonFOX.net
We intend to continue improving the content and function of the
VonFOX.net. For this reason, we gather the information mentioned
above so that we can provide content of interest to you and a
site that functions correctly on your computer system.
Cookies
A "cookie" is a small file stored on your computer by
a web site and gathers certain information about your activity
on the site. We use cookies only to provide a mechanism that allows
us to maintain your shopping cart. Our cookies do not store any
personal or financial information about you.
Most web browsers automatically accept cookies and allow you to
disable the use of cookies. However, if you disable this feature,
certain aspects of the VonFOX web site, such as the shopping basket
and "My Account" will not function properly.
Web (tracking) Bugs or Beacons
"Web bugs" or "Web beacons" are devices placed
inside emails that allow us to track certain activity. Tracked
activity includes being able to tell if the email was opened,
how many times a recipient opened the email, whether or not they
clicked a link and how many links were clicked. We do not use
these devices for any other tracking activity.
Email Promotions
From time to time, VonFOX.net will send out an email announcing
special sales and promotions. Email promotions are sent to customers
that have voluntarily given us their email address. You may unsubscribe
at any time by any of these methods:
Click
on "Sign Up" under "Email Specials" on the home page
- there is an option to add or remove your email address.
If
you receive an email from us, click on the "Click Here
to Unsubscribe" at the end of every email letter.
You
may also unsubscribe in the "My Account" section or
our web site or simply call, fax or write Customer Service.
If you do not wish to receive e-mail from us or do not wish us
to share your e-mail address with others, you may let us know
by e-mail, send us a letter or give us a call.
Your Telephone Number
If you give us your telephone number online, we may call you about
your order. If you would rather we not call you and communicate
by e-mail only, please let us know by E-Mail,
send us a letter or give us a call. We will make every effort
to comply with your request.
Your Other Personal Information
Other information that may be requested of you includes: your
name, address, city, state, zip code, the name(s) and full address(es)
of your recipients and their phone number, also at times a gift
message and your requested delivery date. Also, we collect your
comments so we can better serve you in the future. Of course for
orders, your items, the quantity of each item and bank card number
with its expiration date is collected.
In the event of a sale of all or part of our business, we may
share customer information related to that business as part of
the transaction.
Modify Personal Information
You can email, call, fax or write Customer Service to modify any
personal information.
You can modify "Your Account" personal information online
by simply logging into your account. Click on "View My Account"
to review stored information. Click on "Edit My Account" to make
any changes to billing and shipping information, billing methods
or to change your password(s) or credit card information. You
may also select "My Preferences" to update your session
timeout or email promotion options. Always remember to save your
updated preferences.
Also, you may simply contact Customer Service and they will handle
your changes.
Security Concerns
We are committed to data security and the accuracy of our information
(see Our Security Policy) received from domestic and foreign visitors
to our site. Likewise, your recipient(s)' information is never
shared with third parties. In addition, none of your information
is merged with outside data for marketing purposes.
We do ask that you please review the acknowledgment of your request
that you will receive to insure the accuracy of the information
submitted to us. As noted earlier, your information is never shared
with any third party when you let us know by E-Mail,
letter, phone or the do not solicit option on each location where
we are collecting information. The only exception is response
to your specific request for merchandise or information. It should
be noted that if you do allow us to share information, the other
companies may be governed by different privacy policies.
Your Personal Infomation on File
If you would like to receive a copy of your personal information
on file at VonFOX.net, please E-Mail
us with the following information: E-mail address you use
for correspondence with VonFOX, Last Name, Zip code and your Account/Order
number if available. After we receive your E-mail we will process
your request and advise you on how to make any corrections.
Links To Other Sites
Please be aware when you click on links or ad banners that take
you to third-party web sites, you will be subject to their privacy
policies, not VonFOX.net's privacy policy. For your protection
and information, we encourage you to read their privacy policy
prior to providing any personal information to any other web site.
Changes to Privacy Policy
We may change our Privacy Policy at any time. Please return to
this page every so often and let us know if you would like us
to make changes in the way our Privacy Policy applies to you.
